Local Number Portability is a new service and wireless porting requirements are subject to ongoing government review. As a result, the following information may change. It is current as of 5-24-04 and will be updated as additional information is available.
What is local number portability?
Local number portability is the process by which a customer who changes local or wireless telephone service providers and does not move outside its current local calling zone can keep the same telephone number. It is a government mandate that requires wireless and landline service providers to allow customers with eligible phone numbers to retain their phone numbers when changing service providers.
When will Einstein Wireless begin porting numbers?
Einstein is currently porting numbers (as of May 24, 2004).
How do I know if my current number is eligible to be ported?
All Einstein Wireless numbers are eligible. Generally speaking, however, all phone numbers are assigned to a local geographic area. To port your number:
· It must remain associated with the same local geographic area where it is currently assigned
· The local geographic area with which your number is associated must be an area where Einstein Wireless currently provides service
· Initially, numbers that are assigned to local geographic areas outside the 100 largest markets may not be eligible to be ported.
Should I cancel my existing service before porting?
No. Your number must remain active. Canceling your service prior to porting will prevent you from keeping your number. Please note: You may be responsible to your old service provider for any contractual requirements and applicable charges, including an early termination fee, on your old account.
If you have questions about local number portability, and the associated charges, feel free to call Einstein's Customer Care Team at 1-800-745-1818.
